Privacy Policy

Privacy Policy

Introduction

Welcome to https://off-road-accessories-mcallen-2.rgv4x4shop.com (referred to as ‘the Company’, ‘we’, or ‘us’). We prioritize and commit to safeguarding your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices related to the collection, storage, access, and management of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Consumer Sales Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Privacy Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy guides our practices when users:

  • Utilize our applications, services, or websites as authorized users.
  • Visit any of our websites linked to this policy.
  • Communicate with us via emails, calls, text messages, or newsletters.

Personal Data Collection

We collect a variety of personal data to enhance your experience and improve our services. The types of personal information we gather include:

  • Account Information: Details associated with your account creation, such as username, email address, and password.
  • Payment Information: Transaction details required for processing purchases, including credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Data related to your financial status or transactions, if provided by you.
  • Purchase Information: Product ordering, delivery addresses, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device identifiers, device type, operating system, and mobile network information.
  • Location Data: Geographic location data from devices accessing our services.
  • Feedback: Your comments, suggestions, reviews, or ratings that you share with us.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts with ours.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account registration, order processes, surveys, interactions with our customer support team, and automated technologies (e.g., cookies). Additionally, third parties may provide us with personal data, subject to their privacy policies.

Cookies

We employ cookies to enhance your browsing experience and for analytics purposes. Cookies are small text files stored on your device by websites you visit. They serve several functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-in sessions.
  • Preference: Cookies store user preferences to remember settings and provide personalized experiences.
  • Analytics: We use analytics cookies to track site usage, gather navigation data, and improve the performance of our website.

Users can control non-essential (or tracking) cookies through our Cookie Manager tool, allowing them to customize their privacy preferences.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your personal information under certain circumstances.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Portability: Obtaining your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: Ensuring no adverse decision is made solely based on automated processing.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review it regularly for any revisions.

Contact Information

For privacy-related inquiries, unsubscribe requests, or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Postal Mail: [Address] (Please note that providing physical mailing addresses is optional.)
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